Digital Loggers

 

Frequently Asked Questions for Rugged Rebooter III


06/28/2021
 

Download the online manual.   Check out the spec sheet.

Order now - call (408) 330-5599.

Frequently Asked Questions


How can I control higher-current loads?
How can I power the Rugged Rebooter itself?
What are the pinouts?
How do I set up network access from Windows?
How do I set up network access from a Mac? - Thanks to John McClintock
How can I access the switch from my own application or remote script?  What's the cURL API?
How do I set up a router to port forward for Internet access? -Thanks to Mike G.  Find more specific port forwarding examples here.
What are the contact ratings?
Basics: What is a relay? How can I wire it up?
What is the power dissipation?  
What are the power requirements?
What's the Scripting Language all about?
What's syslog?  How can I keep an event log?
How can I momentarily pulse a relay?
How do I use Wake on Lan?
What is the current firmware version?
What is the default IP address?
How do I reset to defaults
What is the default password?
On initial setup, I can't establish a Ethernet communications from a Windows PC.  Help! Do I need a crossover cable?
How can I control the switch from my own applications?   
How can I send HTTP requests?
Can you develop custom firmware for my application?
Can you develop custom hardware for my application?
Can I invert AutoPing or the web page links to use the NC contacts?
Do you support PowerMan?
Can you explain the auto-ping settings?
How can I expand EEPROM to store scripts?
What are the CRITICAL and PROTECT functions?
Where can I find the manual or spec sheet for the earlier model?
Do you have a Visual Basic.NET example program?  Thanks to Alan Holmes
Do you have a Python programming example?
Do you have a C++ programming example?
Do you have a .NET programming example?
Do you have a Java programming example?
How can I run the perl script from LabView?
Do you have a compiled Windows command line tool or a Perl example?
Do you have a Crestron control module?
Do you have a Python programming example?
Where can I find iPhone, iPad, or Android apps for Digital Loggers?


Question:        What are the contact ratings?

Answer:           All eight internal Relays have the following ratings:

10A 277VAC 6A 28VDC derated to 5A for DB25 connector
Download contact protection information from https://www.digital-loggers.com/relaycare.pdf


Power/Network Connector Pinouts
D9 Pin Function Note
5 DC input 11-30V +
9 Ground  
4 DC Input 11-30V +
8 Ground (Neg)  - 
3 Ground (Neg)  - 
7 RX- RJ45 pin 6
2 RX+ RJ45 pin 3
6 TX- RJ45 pin 2
1 TX+ RJ45 pin 1

Relay Connector Pinouts
D25 Pin Function
13 NO 1
25 Com 1
12 NC 1
24 NO2
11 Com2
23 NC2
10 NO3
22 Com3
9 NC3
21 NO4
8 Com4
20 NC4
7 NO5
19 Com5
6 NC5
18 NO6
5 Com6
17 NC6
4 NO7
16 Com7
3 NC7
15 NO8
2 Com8
14 NC8
1 Not Used


Question:        What are the power requirements?

Answer:  The relay dissipates a maximum of 3.8W with all relays on.   Power dissipation decreases with input voltage due to the use of an efficient switching power supply. Typical dissipation with relays off is less than 2W.  The ambient air temperature should not exceed 170ºF for maximum reliability.  Over Voltage Protection is at 32V.

The relay will shut down at input voltages below 9VDC. If you expect to encounter brown-out conditions in your application, set the Power-on-Recovery Mode on the setup page for safest operation.  To prevent oscillation, a brown-out re-latch function is also provided on the Setup page in firmware versions 1.6.9 and later. In the event of a brown-out, you may specify a time period after which the relay will attempt to re-latch the contacts. This function is disabled by default and has no effect if the relay is properly powered.   Please read the UVLO and OVP suggestions below.

Add an external MOV or other protection device across the power input terminals in noisy environments. We are working hard to make this the most efficient product in its class.


Question:        Can I invert AutoPing or the Web Page to use NC contacts?

Answer:           For safety reasons and to prevent support issues, we have not implemented an "invert relay" function in either the web UI or AutoPing.  You can drive the relays in reverse by:

  • Setting up a script to turn a relay -on- in the event of an AutoPing failure.  For example  Line 2:  "ON 1"
  • Use the AutoPing event to trigger the script (enter the line number ie 2 of the script for that Autoping IP).

You can also use the programmable web links to start a script.  For example, a link like "CIRCUIT 1 OFF", could be lined to a script 2. ON 1, 3. END.  This inverts the "OFF" operation by closing the relay.


What is the current version of firmware?

Answer:     The current version is  on the update page  Find the revision history here, and firmware update instructions here.


Question:     What is the default IP address?  How do I reset to defaults?  What is the default password?

Answer:         If you have lost the IP address or admin password, follow this procedure to reset to the default IP address of 192.168.0.100:

  • Press and hold the reset button for 5 seconds to reset the network settings, user name and passwords.

    The default master login is "admin" and default password is "1234".  This procedure resets the admin login and IP address and lockout, but doesn't affect outlet names and links.


Question:     On initial setup, I can't establish a Ethernet communications from a Windows PC.  Help!

Answer:       Follow the instructions in this document.


Question:     Can you explain the auto-ping settings?

Answer: 

  • Enabling auto-ping
  • To enable auto-ping, the check-box to the left of the IP address must be checked, then the change button pushed. You will get a message "Autoping will automatically be enabled after 10 successful pings". This prevents rebooting units before conditions are properly established.

  • Time Between Pings
    The time between which each ping is set. The time between pings to a particular device is (Time_Between_Pings * Number_of_devices_enabled_in_the_ping_list).

  • Ping failures before reboot
    Number of times the ping has to fail (in a row) on a given device before it is power cycled.

  • Ping responses to enable autoping (0-100 pings)
    How many pings should be sucessful before enabling the autoping. This setting prevents enabling autoping on an unreliable network and rebooting equipment unnecessarily.

  • Times to attempt reboot
    Number of times to attempt power cycling before giving up and disabling auto-ping.

  • Device reboot delay
  • Length of time after a power cycle before checking for a response from the device. This allows a device or computer time to completely boot up.


    Find a more detailed description of Auto-Ping here.  Find instructions on modifying Auto-Ping behavior using scripting here.


    Question:        How can I control the switch from my own applications? 

    Answer:            Download the latest User Utility which includes PowerMan support for Linux. Your application can use HTTP communications. Here are some examples with source.

    Users can use curl on any DLI power controller.

    You can download a Perl interpreter to run the script version.  This script is compatible with all DLI power controllers.


    Question:        Can you develop custom firmware for my application?

    Answer:         Gladly.  We've done this for many customers.  Our programming rate is $75/hour.  After we agree on a -very specific- project description, we can send you an estimate of the time involved to code, debug and test.   


    Question:        Can you develop custom hardware for my application?

    Answer:           Gladly.  We've done this for many customers.   Please call with your requirements


    Question:        Do you support PowerMan?

    Answer:           Yes, absolutely.  The latest code is here: Download the latest User Utility here.


    Question:        How can I momentarily trigger (pulse) a relay?

    Answer:          Three examples:

    Hardware
    Just wire a capacitor in series with the circuit (assuming a DC load).  Simple.

     
    Click "Cycle"
    Press the existing cycle button in combination using the NC contact (instead of NO):

     

    Custom Script
    Name your circuit here:
     

     
    create a button that starts a script starting on line #2:

    Clicking "Open the Blinds" toggles pulses the relay per this script:.

     
    Try it at lpc.digital-loggers.com  admin/4321
     
    You can also trigger scripts remotely. More on that here.

     


    Question:        What's a relay?  How can I wire it up?

    Answer:           The Rugged Rebooter relay has dry contact outputs.  They provide whatever output voltage you connect to them.
    For example, if you connect a wire from the positive side of your 24V supply to the COM terminal, then the NO terminal will provide 24 volts when the relay is switched on, and the NC terminal will provide 24V when the relay is off.
    You can operate the RR3 on a different voltage than the relay contacts.  For example, the Rugged Rebooter relay could run on 12VDC, but switch 24VDC.  In a relay, contacts are electrically isolated from the coil.  The RR3 controls the coil in the diagram below:


     
    N.O. means Normally Open
    N.C. means Normally Closed
    COM means COMmon

    Each relay is fully isolated, there is no internal connection between the relays.

    You can find the pinouts here.  


    A relay schematic looks like this:

     


     

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    If we haven't answered your questions here, please call (408) 330-5599 or send us an email.  We'll be glad to help.


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